Could Google Be Forced to Sell Chrome? The DOJ Is Reportedly Pushing For It.
A federal judge ruled in August that Google monopolized certain markets, including search.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
The Ultimate Hack for Employees Juggling Multiple Projects at Once: This $18 Microsoft Tool
Organize, visualize, and set deadlines for all your projects.
The Download: police AI, and mixed reality’s future
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How the largest gathering of US police chiefs is talking about AI —James O’Donnell The International Association of Chiefs of Police bills itself as the largest gathering of its type in the United…
Scammers Stole $48 Billion From Businesses in 2023 — and the Holidays Are Their Favorite Time to Commit the Crime. Protect Yourself Using These 6 Expert Tips.
As holiday sales peak, so do scams targeting businesses, making vigilance crucial for a secure season. Learn how to guard against evolving threats — from AI-driven fraud to holiday-specific risks — with effective strategies and tools to protect your bottom line.
How the largest gathering of US police chiefs is talking about AI
This story is from The Algorithm, our weekly newsletter on AI. To get it in your inbox first, sign up here. It can be tricky for reporters to get past certain doors, and the door to the International Association of Chiefs of Police conference is one that’s almost perpetually shut to the media. Thus, I was…
Looking for a Remote Job? Here Are the Most In-Demand Skills to Have on Your Resume, According to Employers
Employers are looking for interpersonal skills like teamwork as well as specific coding skills.
This Insurance Giant Has Cut Its Office Budget By $244 Million in 4 Years — Here’s Where Employees Will Meet Instead
This company used to have 12 million square feet of office space — now it has 4 million.
The Fears That Keep New Leaders Up at Night — and How to Conquer Them
Here are six key strategies new leaders should implement for a strong, confident start.
This Trend Is Threatening the Entire Labor Market — Here’s Why Companies Need to Develop an Early Talent Strategy
The declining U.S. birthrate and lower labor force participation will continue to fuel workforce shortages for years to come. Companies need to prioritize reaching early talent sooner.
Companies With This Kind of Culture Are More Innovative, More Likely to Grow and Have Happier Teams
How building a creative culture across all departments can drive innovation, boost employee engagement and lead to greater business success.