A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Effective mentorship focuses on self-reflection, growth and the process rather than immediate results, helping mentees discover their own paths to improvement.
The AI trends that are set to reshape your business in 2025 are here—and most entrepreneurs aren’t even aware of them yet. From AI agents automating workflows to the evolution of search engines, these changes will redefine how you market, create content, and interact with your customers.
Ever look at your bank account and wonder how you racked up so many $9.99 charges? As a business owner, you might be doing the same thing with software — only with much bigger numbers.