A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
The declining U.S. birthrate and lower labor force participation will continue to fuel workforce shortages for years to come. Companies need to prioritize reaching early talent sooner.
Here’s how Zbiotics is transforming health with GMO-powered probiotics to address two of America’s largest wellness challenges: minimizing alcohol and sugar intake
Small businesses looking to expand internationally face significant challenges — from financial management to supply chain complexities. But there are solutions.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The rise of Bluesky, and the splintering of social You may have read that it was a big week for Bluesky. If you’re not familiar, Bluesky is, essentially, a Twitter clone that publishes…