‘Gen Z Worships Influencers’ — 5 Myths About Young People and How Businesses Can Win Them Over
By looking beyond stereotypes, stores can build stronger connections with young consumers
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
JPMorgan Chase CEO Jamie Dimon Says Bankers Are ‘Dancing in the Street’ Following Donald Trump’s Win
Banks are anticipating fewer regulations under Trump.
How to Start a Lucrative Side Hustle on Taskrabbit, From 3 People Who Did It — One of Them Earns Over $70,000 a Month
Why not get paid for skills you already have?
‘Clearly a Human in a Bear Suit’: California Foursome Busted in Car Damage Insurance Scam — Watch the Video
A biologist reviewed the footage to be sure it was not an actual bear ransacking the cars.
Controversial Jake Paul vs. Mike Tyson Fight Is Happening Tonight. Here’s What You Need to Know and How to Watch.
The long-awaited boxing match will be streamed exclusively on Netflix.
Successful Entrepreneurs Use the Holidays to Reset — Will You Be One of Them?
Successful entrepreneurs use the holidays to reset and avoid burnout — here are three tips from my business journey.
After Four Challenging Years, Here Are 3 Ways the Incoming Trump Administration Can Revitalize Franchising
The President of the International Franchise Association explains 3 ways the incoming Trump Administration can revive the franchise model.
Why Pay for Squarespace When You Can Host Your Business’s Website for Life?
Website hosting made subscription-free.
The Download: diversifying AI voices, and a science-fiction glimpse into the future
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How this grassroots effort could make AI voices more diverse We are on the cusp of a voice AI boom, as tech companies roll out the next generation of artificial-intelligence-powered assistants. But the…
How this grassroots effort could make AI voices more diverse
We are on the cusp of a voice AI boom, with tech companies such as Apple and OpenAI rolling out the next generation of artificial-intelligence-powered assistants. But the default voices for these assistants are often white American—British, if you’re lucky—and most definitely speak English. They represent only a tiny proportion of the many dialects and…