December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Startups Weekly: Let’s see what those Y Combinator kids have been up to this time

April 5, 2024

Welcome to Startups Weekly — your weekly recap of everything you can’t miss from the world of startups. Sign up here to receive the Startups Weekly newsletter in your inboxes. It’s the most wonderful tiiiiiiime of the yeaaaaaaar … That’s right, we’re back with all the you-can’t-miss companies from the current batch of Y Combinator startups. […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Discover future-ready strategies for staff and tech evolution with Sand Technologies

April 5, 2024

At the upcoming TechCrunch Early Stage 2024 event taking place in Boston on April 25, one session will stand out for early-stage companies seeking to navigate the turbulent waters of tech and staffing strategies. Titled “How to Evolve Your Tech and Staff Strategies for Future Rounds,” the session will be led by Brad Stanton, the […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Amazon quietly launches Bazaar to sell fast-fashion and lifestyle products in India

April 5, 2024

Amazon has quietly introduced a “special store” called Bazaar in India, featuring affordable and trendy fashion and lifestyle products, as it ramps up efforts against Walmart-owned Flipkart and Reliance’s Ajio, which have made deeper inroads in the Indian fast-fashion market. The world’s largest e-commerce firm has rolled out the new store on its India Android […]

© 2024 TechCrunch. All rights reserved. For personal use only.

How Business Leaders Can Achieve and Promote Emotional Intelligence

April 5, 2024
In today’s workplace, emotional intelligence emerges as a critical skill for business leaders, offering benefits including effective conflict resolution, decision-making, adaptability and team-building, ultimately contributing to organizational success, trust among colleagues and a positive work environment.