When efforts to modernize customer experience focus too much on technology and not enough on content, your company risks wasting resources, falling behind the competition and losing customers.
This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. When we talk about the global race for AI dominance, the conversation often focuses on tensions between the US and China, and European efforts at regulating the technology. But it’s high…
Teaching robots to navigate new environments is tough. You can train them on physical, real-world data taken from recordings made by humans, but that’s scarce, and expensive to collect. Digital simulations are a rapid, scalable way to teach them to do new things, but the robots often fail when they’re pulled out of virtual worlds…