AI chatbots have been linked to suicides for years. Now one lawyer says they are showing up in mass casualty cases too, and the technology is moving faster than the safeguards.
In uncertain times, the most effective leaders aren’t the loudest or most charismatic — they’re the ones who consistently show up, stay grounded and lead with intention.
Scaling challenges lie in balancing the delivery of personalized, high-touch service with the demands of expanding operational capabilities across a growing business.