This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. People really hate AI, so why can’t they get enough? —Will Douglas Heaven Over the summer I talked to the CEO of Springboards, a startup building an LLM designed to come…
Experience teaches lessons you just can’t learn in business school, and I’ve spent 20 years building a company that has grown sustainably, profitably and resiliently. If I had to start over, here are the lessons I wouldn’t leave behind.