December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Instagram co-founders’ AI-powered news app Artifact may not be shutting down after all

March 26, 2024

Artifact, the well-received AI-powered news app from Instagram’s co-founders, Kevin Systrom and Mike Krieger, may not be shutting down as planned. The company announced in January the award-winning app would be winding down operations as the market opportunity wasn’t “big enough to warrant continued investment.” However, despite an end-of-life date of February 2024, the app […]

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AI could make better beer. Here’s how.

March 26, 2024
Crafting a good-tasting beer is a difficult task. Big breweries select hundreds of trained tasters from among their employees to test their new products. But running such sensory tasting panels is expensive, and perceptions of what tastes good can be highly subjective.   What if artificial intelligence could help lighten the load? New AI models can…

Good Manager vs. Good Leader — Which One Are You?

March 26, 2024
There are different types of bosses, with different types of strengths. Some are great at getting things done, some are great at motivating others to get things done. The marketplace needs both — but it’s awfully hard to find an exceptional manager and an exceptional leader all in the same individual.

Adobe’s GenStudio brings brand-safe generative AI to marketers

March 26, 2024

Brands want to use generative AI to personalize their marketing efforts — but they are also deathly afraid of AI going off message and ruining their brand. At its annual Summit conference in Las Vegas, Adobe today announced GenStudio, a new application that helps brands create content and measure its performance, with generative AI — […]

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TechCrunch Minute: What Stability AI’s CEO departure means for other AI startups

March 26, 2024

What do you call an AI company that is suffering from very public gyrations regarding its business health, place in the market, and leadership structure? Well, you might call it Stability AI. And no, that’s not some sort of elaborate wordplay. We’re being literal. Stability AI’s latest leadership shakeup is no joke, with its CEO […]

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YC-backed SigmaOS browser turns to AI-powered features for monetization

March 26, 2024

Web browsers have realized they are one of the best ways for users to access the present set of AI tools, so they are working on being the first-choice containers for that. SigmaOS, a Y Combinator-backed company, is now banking on users’ desire to utilize AI tools and pay for them as the company is […]

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