How Charles Lelon Is Redefining Entrepreneurship Through Acquisition
Kamylon CEO Charles Lelon discusses how his firm guides ambitious entrepreneurs through the process of finding, buying, and running businesses.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Tropical Smoothie Cafe Names New CEO, Bringing a New Strategic Growth Vision to the Franchise
Max Wetzel, who previously served as Papa John’s COO and chief customer officer, brings extensive experience in franchise growth, brand development and customer engagement.
I Have Seen Million-Dollar Businesses Crumble Because They Didn’t Have a Succession Plan. Here’s How to Ensure Your Legacy Doesn’t Go Down The Drain.
If you want to be on the positive side of those numbers, you need to start planning the succession almost as soon as you start or acquire the business.
How to Build a High-Converting Landing Page — The Design Tips and Best Practices You Need to Know
Use these essential tips to create effective, conversion-focused landing pages.
How to Effectively Integrate AI into Your Organizational Strategy — A Leadership Playbook for Digital Transformation
This article offers practical insights into how leaders can integrate AI into their organizational strategy while also addressing the challenges and opportunities it presents.
Here’s How Trump’s Victory Will Impact Small Businesses, According to a Georgetown Business School Professor
Corporate tax cuts may seem like a good thing for businesses, but tariffs and other policies are less clear-cut.
How to Create the Space as a Leader for Change and Diversity to Thrive
The best ideas for driving change don’t always have to come from the top. When change originates from team members, it reflects the organization’s authentic values
The US is about to make a sharp turn on climate policy
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. Voters have elected Donald Trump to a second term in the White House. In the days leading up to the election, I kept thinking about what four years means for climate change…
A Good Work Culture Doesn’t Come From Free Pizza — 10 Lessons I Learned From Building an Unbreakable Culture
An authentic and supportive company culture, which is rooted in trust, empowerment and respect, fosters loyalty, growth and collective success.
He Had $75 When He Immigrated to the U.S. as a Refugee. Then He Started a Business — and Grew It to $1.2 Billion.
Payam Zamani, founder, chairman and CEO of private equity firm One Planet Group, faced numerous challenges as an immigrant entrepreneur, but none of them deterred him from his vision.