December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Top 4 Tech Giants Poised for Explosive Growth

March 18, 2024
Fueled by the ever-growing demand for advanced technological solutions across various sectors and ongoing innovation, the tech industry has robust growth prospects. Thus, it could be wise to invest in…

Quilt is building AI assistants for solutions teams

March 18, 2024

The job of so-called “solutions professionals” — people like sales engineers, solutions architects and consultants — revolves around pitching complex enterprise tech to potential customers. It’s important work. But despite this being the case, rarely are solutions teams adequately staffed and resourced, according to entrepreneur Dan Chen. “Solutions teams bring technical credibility to the selling […]

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Fisker pauses production with just $121 million in the bank

March 18, 2024

EV startup Fisker is pausing production of its electric Ocean SUV for six weeks as it scrambles for a cash infusion. The company said in a Monday morning regulatory filing that it had just $121 million in cash and cash equivalents as of March 15th, $32 million of which is restricted or not immediately accessible. […]

© 2024 TechCrunch. All rights reserved. For personal use only.

The Download: legitimizing longevity science, and Harvard’s geoengineering U-turn

March 18, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology The quest to legitimize longevity medicine On a bright chilly day last December, a crowd of doctors and scientists gathered at a research institute atop a hill in Novato, California. Their goal is…

Harvard has halted its long-planned atmospheric geoengineering experiment

March 18, 2024
Harvard researchers have ceased a long-running effort to conduct a small geoengineering experiment in the stratosphere, following repeated delays and public criticism. In a university statement released on March 18, Frank Keutsch, the principal investigator on the project, said he is “no longer pursuing the experiment.” The basic concept behind solar geoengineering is that the…