December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

With cycle tracking, Withings considers taking half of the population seriously

March 13, 2024

Whenever I talk to people working in the quantified self — fitness and health trackers — there’s a murmuring about how little attention is given to literally half the population. For people who menstruate, cycle tracking is a crucial health indicator, but all too often it’s a metric that somehow seems to slip between the […]

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Don Lemon says Elon Musk has canceled his show on X

March 13, 2024

Don Lemon announced on Wednesday that his show on X (formerly Twitter) has been canceled. Lemon, a former CNN anchor, says X owner Elon Musk cancelled the show hours after he interviewed him for the first episode of the show. “Elon Musk has canceled the partnership I had with X, which they announced as part […]

© 2024 TechCrunch. All rights reserved. For personal use only.

Methane leaks in the US are worse than we thought

March 13, 2024
Methane emissions in the US are worse than scientists previously estimated, a new study has found. The study, published today in Nature, represents one of the most comprehensive surveys yet of methane emissions from US oil- and gas-producing regions. Using measurements taken from planes, the researchers found that emissions from many of the targeted areas…