How Growing Companies Lose the Clarity That Made Them Successful — and How It Hurts Your Customers’ Experience
As companies grow, complexity often finds its way into the customer experience. Here’s why — and what to do about it.
The Download: a censorship conspiracy theory and the first virus created by AI
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How ideas of a vast censorship network moved from the online fringe to Trump policy For years, narratives about a “censorship-industrial complex” spread in right-wing circles. The theory claimed that, under…
TechCrunch Mobility: The battle over robotaxi rules
Welcome back to TechCrunch Mobility, your hub for the future of transportation and now, more than ever, how AI is playing a part.
‘Odyssey’ director Christopher Nolan calls AI an obvious ‘Trojan horse’
“Everybody knows the Greeks are inside.”
Nonprofit Current AI is racing to build the World Wide Web of AI, free for all
Current AI, a non-profit building AI that leaves no one culture behind, has made remarkable progress across devices, AI chat and more.
Waymo appears to pause San Francisco service amidst power outage
This isn’t the first time power outages have caused issues for Waymo.
Kimi: Threat or menace?
Chinese company Moonshot AI released a new version of its Kimi model this week, prompting concern about “full AI communism.”
The More Efficient Hiring Becomes, the More Invisible Candidates Feel. Here’s the Problem Most Companies Are Missing.
Think an AI algorithms automatically reject resumes? The real reason candidates are going invisible in modern hiring is much worse, and it’s entirely within an employer’s control to fix.
Your Business May Have Outgrown Your Website. Here’s How to Know Before It Starts Costing You Customers.
As companies evolve, their websites often fail to keep up — creating friction for customers and making it harder for prospects to take the next step.
7 Website Mistakes That Are Costing Your Business Customers
Find out why your website may be hurting conversions and what you can do to improve it.
All the EVs that were discontinued or killed off in the U.S. this year
Th Honda Prologue will no longer be sold in the U.S., joining a growing list of EV models to exit the market this year.