Jack Dorsey Tells Tidal Staff About Another Round of Mass Layoffs in Leaked Note: ‘Much Smaller Team’
The memo didn’t specify how many people would be let go, but insiders estimate that about a quarter of staff, or 100 employees, could be affected.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
3 Steps to Take to Successfully Pivot Your Company and Skyrocket Revenue
Embracing agility, transparency, and client feedback allowed my pharmacy startup to pivot successfully and achieve sustainable growth.
These 3 Common Business Mistakes Could Cost You Customers
Avoid these three major business blunders to build customer trust for the long haul.
World Series Champion Shohei Ohtani Predicted This Would All Happen When He Was 15 Years Old. Here’s His Goal-Setting Method That Anyone Can Use.
The MLB superstar’s success did not come as a surprise to him. He had a plan.
Chasing AI’s value in life sciences
Inspired by an unprecedented opportunity, the life sciences sector has gone all in on AI. For example, in 2023, Pfizer introduced an internal generative AI platform expected to deliver $750 million to $1 billion in value. And Moderna partnered with OpenAI in April 2024, scaling its AI efforts to deploy ChatGPT Enterprise, embedding the tool’s…
These Are the 10 Best U.S. Cities for Renters — and the 5 Worst
A new survey found some cities in the Midwest were more affordable for renters.
Keep All Your Devices Ready to Go With Two 5-in-1 Charging Hubs
Streamline your workspace and charge everything at once — no more cable chaos.
The Download: US house-building barriers, and a fusion energy facility tour
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Housing is an election issue. But the US sucks at it. Ahead of abortion access, ahead of immigration, and way ahead of climate change, US voters under 30 are most concerned about one…
Don’t Be Fooled By Overnight Success Stories — Building a Business Takes More Time Than You Think. Here’s How to Play the Long Game.
Building a great, sustainable business takes time — sometimes even years. These long timelines can be demotivating, but there are ways to maintain motivation and momentum for the long haul.
Inside a fusion energy facility
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. On an overcast day in early October, I picked up a rental car and drove to Devens, Massachusetts, to visit a hole in the ground. Commonwealth Fusion Systems has raised over $2…