How to Lead With Positive Energy (Even When Times Get Tough)
This article discusses the significance of embracing positive energy in leadership, especially during challenging times such as economic recessions.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Fraud is Everywhere — Are You Safe? Follow This Guide to Secure Online Transactions
The convenience of online transactions comes hand in hand with the rising threat of fraud. As a small business owner, safeguarding your online transactions is paramount to protecting your business and customers.
A government watchdog hacked a US federal agency to stress-test its cloud security
A U.S. government watchdog stole more than one gigabyte of seemingly sensitive personal data from the cloud systems of the U.S. Department of the Interior. The good news: The data was fake and part of a series of tests to check whether the Department’s cloud infrastructure was secure. The experiment is detailed in a new […]
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Microsoft’s Windows 11 Copilot gets smarter with new plugins and skills
You may not have a Copilot key on your PC’s keyboard yet, but if you’re a Windows 11 user, you’ll soon be able to use Copilot for a lot more everyday tasks on your desktop. Starting today, Microsoft is adding skills that will allow the Copilot to change more Windows 11 settings for you and […]
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Mill’s updated bin will turn your food waste into chicken feed before breakfast
The Nest co-founders’ latest startup quickly incorporated customer feedback, arriving at not just new hardware but a tweaked business model, too.
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Stop Losing Great Talent! 5 Ways to Attract Highly Engaged Employees to Your Business
What are the challenges and strategies involved in attracting and retaining good employees in the modern business environment?
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6 Alternatives to Venture Capital You Need to Consider
Many first-time founders believe that venture capital is the only funding source for startups. In reality, many early-stage startups receive their initial funding from alternative sources. Here, we explore the pros, cons and risks of the six most common alternative funding sources for early-stage startups.
Spotify’s new ‘Song Psychic’ is like a Magic 8-Ball that answers your questions with music
Spotify is rolling out a new feature called Song Psychic that will allow its customers to ask Spotify questions and get answers in the form of music. The addition builds on the success of Spotify’s personalized, year-end review called Wrapped, which offers clever ways of turning Spotify’s music data into insights designed for social sharing. […]
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EQ Tickets combines cheaper sports and event tickets with a social network
A startup that aims to combine the ticket-buying experience online with a social network, EQ Tickets, is today emerging out of stealth to help make discovering shows and other live events a more social activity. What’s more, the company promises to offer ticket prices that undercut some of its competitors operating similar secondary ticket marketplaces. […]
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