Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs and working backward to technology solutions. Not prioritizing the customer can create fragmented solutions; disjointed…
Mental toughness isn’t a personality trait — it’s a trained discipline. Here’s how founders and executives can strengthen their resilience for whatever business throws their way next.