A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
As he opens the fifth annual Black Entrepreneurs Day, superstar investor and entrepreneur Daymond John offers his best advice for getting the support you need.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Introducing: The AI Hype Index There’s no denying that the AI industry moves fast. Each week brings a bold new announcement, product release, or lofty claim that pushes the bounds of what we…
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. As a climate reporter, I’m all too aware of the greenhouse-gas emissions that come from food production. And yet, I’m not a vegan, and I do enjoy a good cheeseburger (at least…
With the demand for senior care rapidly expanding, a ComForCare franchise offers a rewarding opportunity to enhance the quality of life of seniors in your community.
The role of the CMO is no longer confined to traditional marketing boundaries; today’s CMOs must become “Master Builders,” driving value creation across the entire organization.