Going All in on AI? Here’s How to Navigate the Psychology of Artificial Intelligence
Successfully integrating AI requires clear communication, addressing employee fears and building buy-in through involvement and transparency.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
American Airlines Fined $50 Million After Investigation Reveals Passenger Mistreatment
A multi-agency investigation found that the airline routinely violated regulations meant to protect the rights of disabled passengers.
How Wayve’s driverless cars will meet one of their biggest challenges yet
The UK driverless-car startup Wayve is headed west. The firm’s cars learned to drive on the streets of London. But Wayve has announced that it will begin testing its tech in and around San Francisco as well. And that brings a new challenge: Its AI will need to switch from driving on the left to…
These Are the 3 Things That Make Daymond John Want to Give You Money
As he opens the fifth annual Black Entrepreneurs Day, superstar investor and entrepreneur Daymond John offers his best advice for getting the support you need.
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The Download: the AI Hype Index, and spotting machine-written text
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Introducing: The AI Hype Index There’s no denying that the AI industry moves fast. Each week brings a bold new announcement, product release, or lofty claim that pushes the bounds of what we…
Your Business Will Get Left Behind If You Ignore These 7 Content Writing Trends
Discover the top content writing trends from 2024, from AI-assisted writing and hyper-personalization to SEO shifts and long-form content’s comeback.
Why agriculture is a tough climate problem to solve
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. As a climate reporter, I’m all too aware of the greenhouse-gas emissions that come from food production. And yet, I’m not a vegan, and I do enjoy a good cheeseburger (at least…
‘100% Nvidia’s Fault’: CEO Jensen Huang Says the Company’s AI Chip With ‘Insane’ Demand Had a Crucial Design Flaw
The flaw caused a production delay.
ComForCare Franchises Make a Profound Difference in the Lives of Older Adults
With the demand for senior care rapidly expanding, a ComForCare franchise offers a rewarding opportunity to enhance the quality of life of seniors in your community.