This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Imagine coming in to work to learn that a new underling will report to you. The worker is not a person but an AI tool—one that your company nonetheless calls Alex, an…
Members of Breakthrough Energy’s policy team are back with a new organization, the Clean Economy Project, aimed at nudging lawmakers toward clean energy.
The tech giant says calls will now use AI-enhanced audio to reduce background noise and improve voice clarity, even when speaking to someone on a landline or older device.
The best leaders know customer service isn’t a department, it’s a culture. I saw one company prove it beyond question, and it reaffirmed everything I believe about real leadership.
As remote work becomes permanent for many companies, organizations must implement cost-effective data security measures to protect sensitive company information.
As national retailers shutter locations, Urban Air Adventure Park is transforming empty big-box stores into family destinations that drive foot traffic and revenue for retail centers.