Rushing to Add AI Is Wrecking Your Customer Experience. Here’s How to Get It Right.
Every new AI tool creates another touchpoint with your customer. If those tools don’t talk to each other, neither does your business.
The Download: investigating deaths at the US border’s “virtual wall”
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The US spent billions on border surveillance. Why can’t it catch people before they die? When José Morales Bernal crossed the border into the US in April 2024, the day before…
Michael Polansky is training an AI model on skin that’s still alive
Michael Polansky — better known publicly as Lady Gaga’s partner and a former top deputy to Sean Parker — has quietly spent years building an AI-driven startup that keeps living human skin tissue alive for weeks outside the body to discover new skincare compounds, and is only now going public about it.
Japanese space tech startup Letara expands beyond satellite thrusters with $16M
Japanese space startup Letara is betting its hybrid rocket technology can move beyond small satellite thrusters into a broader market for space, defense and security, after raising ¥2.6 billion ($16 million).
Before You Blame Your Team, Run This 5-Question Audit on Yourself
When the same challenges keep showing up on your team, the pattern often points back to you. Here’s how to spot it before it becomes a barrier.
Pitching Luxury Tech? Investors Don’t Get It. Here’s How to Change That.
Most VCs don’t speak the language of premium consumer experiences. Here’s how to translate.
Rushing to Add AI Is Wrecking Your Customer Experience. Here’s How to Get It Right.
Every new AI tool creates another touchpoint with your customer. If those tools don’t talk to each other, neither does your business.
7 New AI Tools That Run a One-Person Business in 2026 — No Staff, No Code.
These seven tools execute for you — I’ll demo each live with prompts so you can build a business that runs even when you’re offline.
Anthropic’s Opus 4.6 is a smut-machine
Anthropic forbids its Claude models from generating sexually explicit content. But a series of tests conducted by TechCrunch found that it didn’t take much to get past the restriction.
Before You Blame Your Team, Run This 5-Question Audit on Yourself
When the same challenges keep showing up on your team, the pattern often points back to you. Here’s how to spot it before it becomes a barrier.
Pitching Luxury Tech? Investors Don’t Get It. Here’s How to Change That.
Most VCs don’t speak the language of premium consumer experiences. Here’s how to translate.