This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. What happens when a kid’s robot best friend dies? When Xander first met Moxie, she taught him how to calm down when he was anxious or mad. Six years later, she…
The tech giant says calls will now use AI-enhanced audio to reduce background noise and improve voice clarity, even when speaking to someone on a landline or older device.
The best leaders know customer service isn’t a department, it’s a culture. I saw one company prove it beyond question, and it reaffirmed everything I believe about real leadership.
As remote work becomes permanent for many companies, organizations must implement cost-effective data security measures to protect sensitive company information.
As national retailers shutter locations, Urban Air Adventure Park is transforming empty big-box stores into family destinations that drive foot traffic and revenue for retail centers.