The US has spent billions building a “virtual wall” of surveillance towers along its southern border over the past 25 years, promising they will help detect and apprehend border crossers and save lives. But a groundbreaking investigation by MIT Technology Review has documented hundreds of people who moved through areas watched by these towers without…
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In today’s hyper-connected world, passive customer engagement is no longer enough — businesses must proactively deliver timely, relevant value within customers’ existing digital journeys to truly stand out.