This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The problem with thinking you’re part Neanderthal There’s a theory that many of us have an “inner Neanderthal.” The idea is that Homo sapiens and a cousin species once bred, leaving…
For leaders, business travel can be an opportunity to connect with employees, build key relationships and solve urgent problems — if they approach it properly.
Too often, the push to sell overwhelms the need to evaluate the entire customer journey, address pain points and ensure the simplest, most straightforward path to purchase and repurchase. Because of this approach, brands fail their customers and themselves.