This is the Real Reason Cracker Barrel’s CEO Is Out — And It Isn’t Because She Changed Anything
Cracker Barrel’s CEO did not have awareness of what customers were afraid of losing, and that gap is what cost her the job.
The Download: AI’s refusal problem and weight-loss drug side effects
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. We’re putting too much faith in AI’s ability to say no Today’s AI models are trained to refuse a vast number of prompts. If you ask your chatbot how to poison…
TopTechTrends
Someone targeted security researchers using a fake crypto conference as a lure
A hacker pretending to work for a leading cryptocurrency news website targeted several cybersecurity professionals using Google Docs as a way to deliver malware.
Mark buys a castle
Mark Zuckerberg just bought a cozy abode somewhat close to Meta’s international headquarters in Ireland.
Google gives publishers a new way to fight AI-driven traffic losses
Google is giving publishers a new button that lets readers make them a preferred source across Search, Discover, and Google News, potentially boosting their traffic as AI search sends fewer clicks to the web.
Runlayer, Rippling drop lawsuits. But the brouhaha is still a cautionary tale for founders.
Runlayer and Rippling have dropped their lawsuits. No money was paid. Rippling celebrated by releasing a competing product.
Castelion hits $13B valuation to mass-produce hypersonic missiles
The $1 billion Series C was co-led by Andreessen Horowitz, Carlyle, and JP Morgan Chase.
How Growing Companies Lose Coherence — and What It Costs Them Over Time
As companies scale, experience coherence erodes across teams and channels. Four anchors keep the customer experience recognizable over time.
Linkdaze’s smart calendar is built to run a household, not just track a schedule
Linkdaze’s smart digital calendar stands out for not putting its features behind a paywall, including an AI meal planner tool.
Customer Service Is Declining. It’s Time to Take a Closer Look at What’s Happening Inside Your Business.
What’s causing the decline in customer service levels, and what can you do to address it in your business?
Do You Live in One of These 15 States? Your Retirement Benefits Could Be Slashed by Over $500 a Month.
A recent update from the Social Security Administration paints a grim picture.