This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The US spent billions on border surveillance. Why can’t it catch people before they die? When José Morales Bernal crossed the border into the US in April 2024, the day before…
Are most of your product features going unused? Learn how to spot feature bloat, eliminate dead weight and focus on the features that truly drive customer satisfaction and growth.
David Bowie’s song “Five Years,” which Meta used in a supposedly inspiring advertisement, is about humans learning that they have five years left to live before the apocalypse.
The gap is not technical — it is experiential, built through reps of educating imperfect systems on how your business actually works, and it compounds every week you wait.