Marketing technology removed the natural stopping points, and AI is removing what’s left. The businesses that win will be the ones that know when they’ve said enough.
Tony Gemignani, the mastermind behind Tony’s Pizza Napoletana, talks about managing multiple dining concepts while ensuring top-notch customer experiences.
As long as chatbots have been around, they have made things up. Such “hallucinations” are an inherent part of how AI models work. However, they’re a big problem for companies betting big on AI, like Google, because they make the responses it generates unreliable. Google is releasing a tool today to address the issue. Called…