Frameworks like Lean Six Sigma and business process management (BPM) first gained traction because they promised clarity in the chaos—a structured way to bring order to messy, sprawling operations. Lean Six Sigma emphasized statistical rigor and quality control; BPM created end-to-end maps of how work should flow across departments. Both offered a repeatable way to…
Discounts have evolved from optional promotions to an essential competitive tool that shapes customer decisions, drives growth and defines how businesses compete.
I’m a CEO and also the videographer for my son’s football team. Here’s what that experience has taught me about documenting processes and motivating teams.
Discounts have evolved from optional promotions to an essential competitive tool that shapes customer decisions, drives growth and defines how businesses compete.