8 Customer Experience Failures Every Leader Should Address Now
Strengthen your customer relationships by addressing these eight key customer experience failures.
The Download: metric weaknesses and AI elephant warnings
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The inevitable weakness of metrics There are plenty of useful things a metric can reveal. There are even more that it can obscure or corrupt. Like a lot of people bitten…
TopTechTrends
A Better Way to Compete in a Tight Job Market
Better resumes, smarter interviews with CareerSprinter.
Nike’s New Sneakers Are ‘Like an E-Bike for Your Feet.’ Here’s How They Work.
The Project Amplify system attaches motorized leg shells to sneakers to help everyday runners go faster and farther.
Half of Elon Musk’s xAI Founding Team Has Now Left the Company — And the Timing Is Alarming
Six of xAI’s 12 co-founders have departed, with five leaving in the past year alone—just as Elon Musk’s AI lab prepares for a major IPO following SpaceX’s acquisition.
Senior engineers, including co-founders, exit xAI amid controversy
At least nine engineers, including two cofounders, have announced their exits from xAI in the past week, fueling online speculation and raising questions about stability at Musk’s AI company amid mounting controversy.
Twilio co-founder’s fusion power startup raises $450M from Bessemer and Alphabet’s GV
Inertia Enterprises will use the Series A investment to build one of the world’s most powerful lasers, a key part of its power plant design.
Former Founders Fund VC Sam Blond launches AI sales startup to upend Salesforce
The startup, Monaco, has come out of stealth as an AI-native all-in-one CRM plus more system backed by names like the Collison brothers and Garry Tan.
Upside Robotics is reducing fertilizer use and waste in corn crops
Upside Robotics builds autonomous solar-powered robots that can help farmers reduce their fertilizer use by 70%.
Amazon Pharmacy to expand same-day delivery to nearly 4,500 US cities
The expansion will cover customers in newly served states such as Idaho and Massachusetts.
Build a pipeline and close deals with an exhibit table at TechCrunch Disrupt 2026
Get an unmatched ROI by exhibiting your startup in front of 10,000 tech leaders and investors at TechCrunch Disrupt 2026, October 13-15 in San Francisco. Book your table now before it’s gone.