May 11, 2026

Fostering breakthrough AI innovation through customer-back engineering

Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs and working backward to technology solutions. Not prioritizing the customer can create fragmented solutions; disjointed…

Technology

Innovation abounds in device charging

May 11, 2026
The changes may be less perceptible than in smartphones, tablets, or wearables, but chargers have also been quietly reinvented over the last decade. At one time a bulky mix of tangled cables and connectors, slow to perform and prone to overheating, they’re now smaller, safer, and faster, thanks to a slew of technological advances. These…

Implementing advanced AI technologies in finance

May 11, 2026
In finance departments that have long been defined by precision and control, AI has arrived less as a neatly managed upgrade than as a quiet insurgency. Employees are already using it while leadership races to impose structure, governance, and strategy after the fact. The result is a paradox: one of the most tightly regulated functions…

The Download: the hantavirus outbreak and Musk v. Altman week 2

May 11, 2026
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Here’s what you need to know about the cruise ship hantavirus outbreak Last week, eight passengers aboard a Dutch-flagged cruise ship contracted a type of hantavirus transmitted by rats. Three have…

Here’s what you need to know about the cruise ship hantavirus outbreak

May 8, 2026
Eight passengers aboard a Dutch-flagged cruise ship have contracted a type of hantavirus, a rare virus transmitted by rats. Three of them have died. As the ship prepares to dock in the Canary Islands, plans are being finalized to let the remaining passengers and crew disembark safely. The virus in question appears to have a…

The Download: AI malaise and babymaking tech

May 8, 2026
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. We’ve entered the era of AI malaise AI is spreading everywhere, and it is not going away. But what will it do? What effect will it have on our society? Will…

Here’s how technology transformed babymaking

May 8, 2026
Technology is changing the way we make babies. The pioneering work of the scientists who invented IVF led to the birth of the first “test tube baby” in 1978. We’ve come a long, long way since then. This week, I’ve been working on a piece about the cutting edge of IVF technologies and what’s coming…

The Download: the tech reshaping IVF and the rise of balcony solar

May 7, 2026
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. What’s next for IVF IVF has brought millions of babies into the world over the last four decades. But the process can still be slow, painful, and expensive—and far from guaranteed…

The balcony solar boom is coming to the US

May 7, 2026
Dozens of US states are considering legislation to allow people to install plug-in solar systems, often called balcony solar. These small arrays require little to no setup and could help cut emissions and power bills. Balcony solar is already popular in Europe, and proponents say that the systems could make solar power more accessible for…

What’s next for IVF

May 7, 2026
Forty-eight years ago this July, Louise Joy Brown became the world’s first person born with the help of in vitro fertilization. Millions more IVF babies have entered the world since then. And that’s partly thanks to advances in technology that have made IVF safer and more effective. But it’s still not perfect. The process can…