The Right Way to Build an Online Community Around Your Brand
Public online communities are risky for your brand. Here’s an alternative that gives you the benefits of online communication while avoiding some of its biggest pitfalls.
Fostering breakthrough AI innovation through customer-back engineering
Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs and working backward to technology solutions. Not prioritizing the customer can create fragmented solutions; disjointed…
3 Practical Ways to Identify Keywords That Help Customers Find You
To thrive in today’s digital marketing arena, I believe several advertising verticals are essential for businesses to participate in.
Why Smart Brands Are Ditching Content Overload for Education-Led Marketing
In an era of content overload, the brands that stand out are the ones that help customers learn, solve problems and make better decisions.
Making AI operational in constrained public sector environments
The AI boom has hit across industries, and public sector organizations are facing pressure to accelerate adoption. At the same time, government institutions face distinct constraints around security, governance, and operations that set them apart from their business counterparts. For this reason, purpose-built small language models (SLMs) offer a promising path to operationalize AI in…
Treating enterprise AI as an operating layer
There’s a fault line running through enterprise AI, and it’s not the one getting the most attention. The public conversation still tracks foundation models and benchmarks — GPT versus Gemini, reasoning scores, and marginal capability gains. But in practice, the more durable advantage is structural: who owns the operating layer where intelligence is applied, governed,…
He Set Out to Give His Dog a Better Life —And Built a Product That Sold Out in 4 Minutes and Made $1M in Its First Year
Bryan Reisberg, founder of Little Chonk, explains how he turned giving rescue dogs rides in a backpack into an internet sensation.
The Hottest New Chatbot Isn’t Actually AI. Even Its Founder Didn’t Think It Would Be ‘So Addictive.’
A teen’s fake chatbot site has 25 million visitors and hints at the next backlash against an internet stuffed with AI slop.
Canva’s AI assistant can now call various tools to make designs for you
The latest version of Canva’s AI assistant lets users create editable designs with text prompts.
Fashion retailer Express left customers’ personal data and order details exposed to the internet
Retail giant Express was publicly spilling customer information to the open web. The bug is now fixed after TechCrunch alerted Express, but the company would not say if it plans to notify customers.
This simulation startup wants to be the Cursor for physical AI
Antioch raised a $8.5 million seed round to create simulation tools for a new generation of robot builders.