Small Business Owners Are Watching the Election — But They’re Deeply Skeptical
Small business owners are following election news closely — but will the outcome actually help their business? They’re not so sure.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
How AI can help spot wildfires
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. In February 2024, a broken utility pole brought down power lines near the small town of Stinnett, Texas. In the following weeks, the fire reportedly sparked by that equipment grew to burn…
Why virologists are getting increasingly nervous about bird flu
Bird flu has been spreading in dairy cows in the US—and the scale of the spread is likely to be far worse than it looks. In addition, 14 human cases have been reported in the US since March. Both are worrying developments, say virologists, who fear that the country’s meager response to the virus is…
AI-generated content doesn’t seem to have swayed recent European elections
AI-generated falsehoods and deepfakes seem to have had no effect on election results in the UK, France, and the European Parliament this year, according to new research. Since the beginning of the generative-AI boom, there has been widespread fear that AI tools could boost bad actors’ ability to spread fake content with the potential to…
‘Surprised and Disappointed’: All Independent Board Members of 23andMe Resign, Leaving Only the CEO
The independent directors had two reasons for resigning.
AI Cloning Hoax Can Copy Your Voice in 3 Seconds—and It’s Emptying Bank Accounts. Here’s How to Protect Yourself.
“Millions” of people could be affected eventually, according to a UK-based bank.
Free Webinar | October 10: Best Practice Strategies for Seasonal Staffing
Is your business prepared to capitalize on a busy holiday season? In our upcoming webinar, Scott Greenberg, award-winning franchise owner, will share his expertise on how to effectively recruit, onboard, and retain seasonal staff. Register now!
A Fed Rate Cut Finally Happened For the First Time in 4 Years. Here’s How the Decision Will Affect Your Wallet.
The Federal Reserve gave its decision on Wednesday at 2 p.m. ET.
How CEOs Can Find Their Leadership Style
Understanding these best practices and common pitfalls can help you find and develop your leadership style.
Crack the Chicken-and-Egg Dilemma — How Startups Can Thrive Against the Odds
Focus on one side of your marketplace first, build value for sellers or buyers and the other side will follow.