This 21-Year-Old College Student Just Made History
Karsen Kitchen, a student at UNC, just became the youngest female passenger to cross the Kármán Line. She was one of six passengers aboard Jeff Bezos’s Blue Origin New Shepard 26 flight Thursday.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Architecting cloud data resilience
Cloud has become a given for most organizations: according to PwC’s 2023 cloud business survey, 78% of companies have adopted cloud in most or all parts of the business. These companies have migrated on-premises systems to the cloud seeking faster time to market, greater scalability, cost savings, and improved collaboration. Yet while cloud adoption is…
Use This $50 Microsoft Deal to Upgrade Your Business on a Budget
Limited-time opportunity: Get Windows 11 Pro and replace Microsoft 365 with a lifetime license
This 26-Year-Old Dental Student Spent $25 to Start a Side Hustle That Can Earn $500 for Just a Few Hours of Work: ‘There Is Nothing More Satisfying’
Emely Cepeda wanted to earn extra cash, but as a full-time student, she needed a flexible gig.
The Download: protecting tech workers, and Canada’s wildfire emissions
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Kamala Harris should stand with tech workers, not their bosses —Stephen McMurtry is a Google Software Engineer and Communications Chair of the Alphabet Workers Union-CWA Tangled up in the contest to be the…
Your Business Will Fail Without Innovation — Here’s How to Weave It Into Your Culture
Learn the practical steps to foster creativity and collaboration within your own organization and stay ahead in today’s competitive market.
Kamala Harris should stand with tech workers, not their bosses
Tangled up in the contest to be the next US president, there is another battle brewing: Silicon Valley vs. Silicon Valley. In Donald Trump’s corner are venture capitalists like Marc Andreessen and Peter Thiel, along with executives like Elon Musk. In the other are execs like LinkedIn founder Reid Hoffman and SV Angel investing mogul…
Why Being a More Generous Leader Will Create a More Successful Business
There is no time like the present to think more about others than oneself. Give generously in all you do: your time, energy, enthusiasm, caring and financial impact. Your company, clients, community and team will thank you.
These Are the Best Jobs for Every Personality Type, According to a New Report
You don’t have to be an extrovert to find a job that aligns with your strengths.
How to Motivate Your Sales Team to Keep Your Customers Happy and Business Growing
From the acquisition right through to the point of sale, the process of building an impenetrable sales team isn’t complex but it is calculated.