Ex-Google CEO Says the Company Fell Behind AI Rivals Because of Remote Work. Now He’s Taking It Back.
Eric Schmidt’s talk at Stanford University has been taken down after going viral.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Underprepared Leaders Will Destroy Your Company Growth — 3 Key Challenges and Opportunities for New Leaders
As companies grow, developing internal talent to take on leadership roles becomes essential — especially when budgets are tight. Learn how to support first-time leaders and what they need to succeed.
A Franchise Attorney and 20-Year Industry Expert Weighs in on How the Election Will Impact Small Businesses
We asked an attorney and franchise veteran what the industry should be looking for as election day approaches — and how franchise businesses can protect themselves during uncertain political times.
Embrace Being ‘The Only’ in the Room — 3 Strategies Successful Founders Use to Grow Their Companies
I’ve helped many founders grow and scale their companies, and I’ve noticed that top business leaders often make a few key decisions early on.
She Batched a Beloved Product at Home, Inspired By a Black-Owned Business From the 1960s. Then It Became a Multimillion-Dollar Brand: ‘We’d Never Intended This.’
Arsha Jones, founder and CEO of Capital City Mambo Sauce, wanted to satisfy a very specific craving — and it led to a seven-figure business.
Squeeze Learning into Your Commute with Headway Premium
Headway Premium gives you summaries of bestselling ideas and concepts.
This Leader Shares How Curb Is Innovating Urban Mobility
Vishal Dhawan, chief product and technology officer at Curb, is using technology and product development to help transform the taxi industry.
The Download: facial recognition for migrant children, and Japan’s megaquake
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. DHS plans to collect biometric data from migrant children “down to the infant” The US Department of Homeland Security (DHS) plans to collect and analyze photos of the faces of migrant children at…
What Japan’s “megaquake” warning really tells us
MIT Technology Review Explains: Let our writers untangle the complex, messy world of technology to help you understand what’s coming next. You can read more from the series here. On August 8, at 16:42 local time, a magnitude-7.1 earthquake shook southern Japan. The temblor, originating off the shores of mainland island of Kyūshū, was felt…
Returning to Work After a Long Career Break? Remember These 5 Truths to Bounce Back With Confidence.
Many of us have taken time away from work over the last four years. There are reasons to be anxious about returning, but there are even more reasons to be excited and confident. Here are five of them.