This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. This company’s plans to deploy space mirrors could jeopardize the night sky for many A company that plans to beam sunlight from space to Earth on demand might unintentionally brighten the…
The world might seem to be on the brink of a humanoid-robot heyday. New breakthroughs in artificial intelligence promise the type of capable, general-purpose robots previously seen only in science fiction—robots that can do things like assemble cars, care for patients, or tidy our homes, all without being given specialized instructions. It’s an idea that…
Tired of the hustle? Discover a free, hidden AI from Google that helped me double sales and triple leads in a month. Learn how this tool can analyze campaigns and uncover insights most marketers miss.
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
It’s a stormy holiday weekend, and you’ve just received the last notification you want in the busiest travel week of the year: The first leg of your flight is significantly delayed. You might expect this means you’ll be sitting on hold with airline customer service for half an hour. But this time, the process looks…