Your Thought Leadership Strategy Is Probably Not Enough to Make an Impact. Here’s What It’s Likely Missing.
A well-defined thought leadership strategy takes more than authenticity.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
‘Be Bold and Be Brave.’ Lead Singer of Jane’s Addiction Issues a Call to Artistic Leaders as the Band Hits the Road With Its Original Lineup.
As the iconic indie rock band prepares for a national tour, Perry Farrell, lead singer of Jane’s Addiction and founder of Lollapalooza, discusses the past, present and future of music.
3 Leadership Qualities That Helped Keep My Business Resilient To Crises
Mindful leadership transformed my startup during a crisis. Here are three key qualities that helped: recognizing and changing destructive patterns, separating ego from self, and embracing a generative drive to lead with purpose and resilience.
How Franchise Owners Are Unlocking Big Money in the Era of Private Equity
Alicia Miller, founder and managing director of Emergent Growth Advisors, shares how smart franchise entrepreneurs can find the right capital partners to reach their goals and how franchisees can factor private equity into their own growth plans.
The Download: the future of CRISPR babies, and investing in climate tech
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Controversial CRISPR scientist promises “no more gene-edited babies” until society comes around He Jiankui, the Chinese biophysicist whose controversial 2018 experiment led to the birth of three gene-edited children, says he’s returned to…
I Turned Down A Major Retailer Who Wanted to Carry My Product. Here’s Why Other CPG Founders Should Too
If you’re not fully ready for national retail expansion, it could kill your business.
From Meta CTO to climate tech investor: Mike Schroepfer on his big pivot
As the pandemic locked down cities in early 2020, Mike Schroepfer, then the chief technology officer of Meta, found himself with more free time than he’d ever had in his career. In quiet moments that would have been filled with work travel, social events, or his children’s school activities, he reflected on how well humanity…
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AI Marketing vs. Human Expertise: Who Wins the Battle and Who Wins the War?
Uncover the truth about AI in marketing and why it’s a ticking time bomb for unprepared businesses! As AI revolutionizes the marketing landscape, understanding its long-term impact is crucial.