I Was Reappointed as CEO to Drive My Company’s Profit — Here Are The First 3 Things I Did to Make That Happen
When stepping into a new CEO role, striking the right balance between listening and action is the key to moving the business forward
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
3 Things to Consider Before Your Perfect Business Partner Becomes Your Perfect Disaster
There are many reasons for start-up businesses’ high failure rate, including lack of cash, not doing enough research and poor marketing. But this one reason is definitely not getting enough attention.
How to Overcome the Challenges of Remote Work in the Professional Services Industry
Some businesses need to meet in person, but for many service companies, the question is whether being remote has advantages. We look at what the challenges are and how to overcome them.
There’s No Margin for Error in Cybersecurity — Here’s How to Build a Strong Online Defense through Everyday Habits
Learn how everyday habits and practices can enhance your organization’s security posture.
How AI Is Being Used to Improve Cybersecurity for Businesses of All Sizes
Discussing the role of AI in cybersecurity, the challenges that cybersecurity teams are facing and future trends that governments and businesses need to be aware of.
Carlos Watson, Ozy Media Founder, Convicted in Fraud Trial
The probe began after a bombshell 2021 New York Times article alleged an Ozy cofounder pretended to be a YouTube executive on a call with Goldman Sachs to secure funds.
Comedian David Cross on His New Tour, Dealing With Criticism and If ‘Arrested Development’ Should Come Back
We spoke with actor-comedian David Cross as he prepares to hit the road for his new tour, “David Cross: The End of the Beginning of the End.”
‘This Is the Final Straw’: Elon Musk Says He’s Moving X, SpaceX to Texas
Both companies are currently headquartered in California.
How I Simplify All My To-Do Lists With This One Simple Practice
Focus on continuous, high-impact tasks that drive growth to simplify your startup’s operations into a few clear, actionable sentences.
He Didn’t Want to Lead His $1 Billion Business the Same Way Anymore — Here’s How the High-Stakes Switch-Up Paid Off
Advait Shinde, co-founder and former CEO of educational software company GoGuardian, was ready for a change. So was former COO of LegalZoom Rich Preece.