Let’s start with a game. Open up your chatbot of choice—Claude, ChatGPT, Gemini—and type “Give me a random number between 1 and 10.” You’re going to get 7. Almost always. Now type “Another” and you’ll get 3 or 4. Type “Another” again and you’ll get 8 or 9. That won’t work every time—but if it…
Public online communities are risky for your brand. Here’s an alternative that gives you the benefits of online communication while avoiding some of its biggest pitfalls.