December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Netflix adds 2.41 million subscribers, soaring past expectations

October 18, 2022

Things are looking up for Netflix this quarter. The streamer added 2.41 million subscribers, bringing the total to 223.09 million. Netflix expected a net gain of 1 million subs in the third quarter. The streaming giant also slightly beat analysts’ expectations, earning $7.93 in revenue. Analysts predicted $7.85 billion. Netflix experienced two very grim quarters […]

Netflix adds 2.41 million subscribers, soaring past expectations by Lauren Forristal originally published on TechCrunch

Videos on tap: Vitag launches NFC-powered ‘sticky notes’ for visual instructions

October 18, 2022

While QR codes emerged as something of a technology poster-child during the pandemic, garnering a new lease of life in everything from restaurant menus to contactless payments, there remains a certain inelegance to the matrix barcode system. Usability remains a sticking point, both in terms of the effort it takes to create content and align […]

Videos on tap: Vitag launches NFC-powered ‘sticky notes’ for visual instructions by Paul Sawers originally published on TechCrunch

Smartphone woes continue as global market dips 9%

October 18, 2022

More doom and gloom for smartphone manufacturers, as global smartphone shipments experience the third consecutive decline this year. Per numbers from Canalys, shipments dropped a lowly 9% last quarter, marking the worst Q3 for the category since 2014. Apple is a rare bright spot among the numbers, with some positive growth as the rest of […]

Smartphone woes continue as global market dips 9% by Brian Heater originally published on TechCrunch

Calm launches clinical mental health offering, Calm Health

October 18, 2022

Calm, the subscription-based mindfulness app, today announced its first foray into a clinical mental health offering: Calm Health. Offered through payers, providers and self-insured employers, Calm Health includes condition-specific programs designed to “bridge the gap between mental and physical healthcare,” according to the company. Calm Health doesn’t replace Calm’s previous employer offering, Calm for Business, […]

Calm launches clinical mental health offering, Calm Health by Kyle Wiggers originally published on TechCrunch

Code analysis tool AppMap wants to become Google Maps for developers

October 18, 2022

In December 2021, a vulnerability in a widely used logging library that had gone unfixed since 2013 caused a full-blown security meltdown.  The 10/10-rated Log4Shell flaw in Log4j, an open source logging software that’s found practically everywhere, from online games to enterprise software and cloud data centers, claimed numerous victims from Adobe and Cloudflare to […]

Code analysis tool AppMap wants to become Google Maps for developers by Carly Page originally published on TechCrunch

a16z’s Chris Dixon announces new accelerator program for crypto founders in LA

October 18, 2022

Andreessen Horowitz (a16z) is one of the most influential players in the web3, funding entrepreneurs in the space amid “crypto winter.” Founded and helmed by general partner Chris Dixon, the venture firm’s crypto arm raised a massive $4.5 billion fund in May for its fourth dedicated sector fund to continue backing early-stage founders just as […]

a16z’s Chris Dixon announces new accelerator program for crypto founders in LA by Anita Ramaswamy originally published on TechCrunch

Anthill connects frontline workers to company resources through text messaging

October 18, 2022

If the pandemic has made us completely rethink the way we work, that we — the swath of workers at home in pajamas popping into meetings on Zoom — leaves out a massive chunk of the workforce that continues to show up for work in-person, every time. As knowledge workers explore the intricacies of the […]

Anthill connects frontline workers to company resources through text messaging by Taylor Hatmaker originally published on TechCrunch

Sony’s $200 DualSense Edge wireless controller will release on January 26

October 18, 2022

Sony’s DualSense Edge wireless controller for the PS5 is launching globally on January 26, the company announced on Tuesday. The new wireless controller will be priced at $199.99. Pre-orders for the controller will be available starting on October 25 at select retailers. You’ll also be able to purchase replaceable stick modules for $19.99. The new […]

Sony’s $200 DualSense Edge wireless controller will release on January 26 by Aisha Malik originally published on TechCrunch