Sometime in the late 2000s, Pim Sullivan-Tailyour was sitting in the back of a car, headed toward her great-grandmother’s tiny town in the south of Thailand. She watched big mountains pass by out the window. She was just six years old but was about to be hit by an adult-size realization. “They were just quarried…
Public online communities are risky for your brand. Here’s an alternative that gives you the benefits of online communication while avoiding some of its biggest pitfalls.
Experience teaches lessons you just can’t learn in business school, and I’ve spent 20 years building a company that has grown sustainably, profitably and resiliently. If I had to start over, here are the lessons I wouldn’t leave behind.