11-Year-Old Warren Buffett Made a Big Mistake With His First Investment. Here’s the Lesson That Helped Him Achieve a $145 Billion Net Worth.
Buffett recalls the experience in Alice Schroeder’s ‘The Snowball.’
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Wave Goodbye to the 9-5 — 3 Reasons Why It’s Long Past Time to Embrace Flexible Scheduling
Flex scheduling is not a one-size-fits-all solution. But if it’s something your company has been considering, you should give it some thought as it can lead to happier, more productive employees who enjoy the perks your company offers.
How to Make Sure Your Business Can Handle Cyber Threats
Cyber crime can be costly for small businesses, but not if you’re prepared.
Want to Attract Gen Z? These 3 Factors Matter Most.
Businesses should prepare to meet the needs of this demographic cohort as it grows and changes — Start with these 3 factors.
2 AI Mistakes That Could Get You Sued or Fired
Uncover the surprising risks and actionable strategies to help you use AI safely and responsibly.
How to Start a Coaching Business Without Coming Off Like a Snake Oil Salesman
In a world full of hype, building a credible coaching business that clients trust can be challenging. Here’s how to stand out authentically, avoid common pitfalls and grow a business that makes a real impact.
How to Create a Customer-Centric Culture For Your Entire Team
It’s not just up to your sales or service teams to give good customer service; every employee plays a role. Learn how to build a customer-centric culture that exceeds customer expectations and sets your business apart.
She Worked for Ronald Reagan in the 1980s. Now She’ll Be the First Woman Chief of Staff in the White House.
Meet Susie Wiles, President-elect Donald Trump’s new chief of staff.
4 Coaching Stages Every Leader Should Master to Help Others Grow
Effective mentorship involves adapting your approach to match each person’s growth stage, ultimately guiding them toward independence and the ability to mentor others.
The ‘Whale’ Who Bet Big on Donald Trump’s Second Presidency Actually Won $85 Million, Way More Than First Reported. Here’s How He Did It.
The trader made a series of risky bets on the presidential election — all of which came true.