5 Signs That a Toxic Company Culture Is Creeping Into Your Organization
Toxic company culture is like a silent killer. It doesn’t just show up one day — it creeps in slowly, chipping away at everything you’ve worked so hard to build.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
FedEx and UPS Are Slashing Prices to Win Your Business This Holiday Season: ‘No Customer Is Too Small’
The shipping rivals are offering smaller customers deals typically reserved for large companies ahead of a shorter holiday season.
‘The Sword We Refuse to Die On’: Why Chip and Joanna Gaines Want to Take New Risks and Make Unexpected TV Shows
How Chip and Joanna Gaines define their entrepreneurial mission — and why it’s so important to their success.
There’s a Major Shift Happening With Independent Workers — and Business Owners Who Ignore It Are at Risk
According to the MBO Partners State of Independence Report 2024, the number of individuals choosing to work independently full-time has increased from 13.6 million in 2020 to 27.7 million today. How will you embrace this independent workforce?
The Holidays Are Nearing — Combat Productivity Lulls in Your Business With These 3 Strategies
Ergonomics is a strategic advantage for businesses looking to boost productivity. Addressing the physical needs of your team doesn’t just create a more pleasant workplace; you’re setting the stage for better performance, fewer energy dips and sustained focus throughout the workday.
IHOP and Applebee’s Are Opening Their First Co-Branded Location in the U.S. — Find Out Where It Is
After announcing the collaboration last winter, the first co-branded location will open in early 2025.
Run Your Business, Not Your Cables with This 12-in-1 USB-C Hub
Stay focused on what matters with an all-in-one hub that keeps your workspace streamlined and fully connected.
The Download: AI vs quantum, and the future of reproductive rights in the US
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Why AI could eat quantum computing’s lunch Tech companies have been funneling billions of dollars into quantum computers for years. The hope is that they’ll be a game changer for fields as diverse…
The FTC Says a Major Ratings Website Published ‘Fake’ Reviews — Here’s How to Avoid It Happening to Your Business
The site has over 130,000 businesses on its platform.
Nissan Is Cutting 9,000 Jobs—And Slashing Its CEO’s Pay in Half
In 2022, Makoto Uchida’s salary was approximately $4.5 million.