For all the data that AI systems continually amass and analyze, enterprise AI agents often suffer from a curious shortcoming: a lack of knowledge. More than data, knowledge is the understanding of what the data means in the context of individual organizations. AI agents need this understanding to reason about situations, make decisions, and ultimately…
Users can ask the assistant to do things like “Create a cart for my Saturday tailgate for 25 people and include some brunch items,” or “Build a cart for easy school lunches and after-school snacks,” Shipt says.