The AI firm Anthropic has developed a technique that has given it the clearest glimpse yet at what’s really going on inside large language models as they answer questions or carry out tasks. What they found ranges from the mundane to the unnerving. Researchers at the company built a tool called the Jacobian lens (or…
Experience teaches lessons you just can’t learn in business school, and I’ve spent 20 years building a company that has grown sustainably, profitably and resiliently. If I had to start over, here are the lessons I wouldn’t leave behind.