A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Walmart’s return-to-office policy requires employees to move to its main offices in Bentonville, Arkansas, or other large offices, including Hoboken, New Jersey.
Choosing the right market is crucial for a successful expansion, especially for startups with limited resources. Here are seven crucial steps to guide you in selecting the most promising international market.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. How refrigeration ruined fresh food Three-quarters of everything in the average American diet passes through the cold chain—the network of warehouses, shipping containers, trucks, display cases, and domestic fridges that keep meat, milk,…