A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
In the dynamic and highly competitive business world, personal branding has emerged as a critical tool for entrepreneurs looking to stand out, build credibility and attract opportunities.
In the new book, “Extreme Balance: Paradoxical Principles That Make You a Champion,” the authors examine the mindset that separates champions from competitors.
The reality of climate change has spurred enormous public and private investment worldwide, funding initiatives to mitigate its effects and to adapt to its impacts. That investment has spawned entire industries and countless new businesses, resulting in the creation of new green jobs and contributions to economic growth. In the United States, this includes the…
As an entrepreneur, sharp decision-making is your superpower, but thinking traps can hinder your success. Learn how to navigate these pitfalls and strengthen your decision-making skills with insights from an entrepreneur of 20 years.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Some countries are ending support for EVs. Is it too soon? Sales of new electric vehicles in Germany have plummeted, dropping nearly 37% in July 2024 from the same month one year ago.…
Sales of new electric vehicles in Germany have plummeted, dropping nearly 37% in July 2024 from the same month one year ago. One of the main reasons traces back to mid-December 2023, when the German government gave less than one week’s notice before ending its subsidy program for electric vehicles. The program had given drivers…
From bulk shopping deals to everyday essentials, a Sam’s Club membership offers short- and long-term value for savvy business owners and entrepreneurs.