How to Identify the Pain Point in Your Customers To Skyrocket Sales
Drawing from my personal experience with alcohol flush reactions, I recognize how validating this common issue in the Asian community inspired my business idea.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Creator Economy Survival Guide — How to Turn Short-Form Content into Long-Term Success
Everyone wants to be a creator, but few know how to turn it into a thriving career. From adopting a business-owner mindset to identifying “winning concepts” and monetizing them like a pro, this is your cheat sheet for turning short-form content into long-term success.
Want Your Workers to Be More Productive? You Need a Better Way to Measure Their Contributions
To get a handle on productivity, companies need to connect people with business results.
Why the term “women of childbearing age” is problematic
This article first appeared in The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, and read articles like this first, sign up here. Every journalist has favorite topics. Regular Checkup readers might already know some of mine, which include the quest to delay or reverse human aging, and new technologies for…
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‘Gen Z Worships Influencers’ — 5 Myths About Young People and How Businesses Can Win Them Over
By looking beyond stereotypes, stores can build stronger connections with young consumers
JPMorgan Chase CEO Jamie Dimon Says Bankers Are ‘Dancing in the Street’ Following Donald Trump’s Win
Banks are anticipating fewer regulations under Trump.
How to Start a Lucrative Side Hustle on Taskrabbit, From 3 People Who Did It — One of Them Earns Over $70,000 a Month
Why not get paid for skills you already have?
‘Clearly a Human in a Bear Suit’: California Foursome Busted in Car Damage Insurance Scam — Watch the Video
A biologist reviewed the footage to be sure it was not an actual bear ransacking the cars.
Controversial Jake Paul vs. Mike Tyson Fight Is Happening Tonight. Here’s What You Need to Know and How to Watch.
The long-awaited boxing match will be streamed exclusively on Netflix.